Contact information

We are here to help. If you have any questions about our products, orders, shipping, returns, or any other matter, please contact the ADVENTSIS customer service team.

Business Information

Trade Name: ADVENTSIS

Legal Form: Société à responsabilité limitée (SARL)

Registered Office:
512 Petit Chemin d'Aix
13320 Bouc-Bel-Air
France

SIREN: 508 989 043

SIRET: 508 989 043 00031

VAT Number: FR28508989043

Date of Incorporation: November 18, 2008

Share Capital: €221,000

Customer Service

Email: contact@adventsis.com

Alternative Email: contact.adventsis@gmail.com

For faster assistance, please include your order number when contacting us about an existing purchase.

Customer Support Enquiries

You can contact us regarding:

  • Product information and availability.

  • Order status and tracking.

  • Shipping and delivery questions.

  • Returns, refunds, and exchanges.

  • Damaged, defective, or incorrect products.

  • General enquiries and feedback.

We aim to respond to all enquiries as promptly as possible.

Official Social Media

Follow ADVENTSIS for product discoveries, new releases, viral Advent calendars, and updates.

Official account: @Adventsisoff

  • Instagram

  • TikTok

  • YouTube

  • Pinterest

  • X

  • Facebook

Please ensure that you contact our official accounts when communicating with us through social media.

Important Information

For questions relating to an existing order, please contact us using the email address associated with your purchase, where possible.

Please do not include full payment card details, passwords, or other sensitive financial information in your messages.

Thank you for choosing ADVENTSIS. We appreciate your trust and look forward to assisting you.